SMS / Text Messaging Terms & Consent

Updated: September 14, 2025

Program Name: My Energy Flow Text Updates

Program Purpose: Provide transactional messages (order confirmations, shipping/delivery updates, appointment reminders, customer-service notices) and occasional promotional messages (exclusive offers, product launches, wellness tips) to customers who explicitly opt in.

How You Opt In

  • By entering your phone number on our website forms (e.g., newsletter, pop-up, account/checkout pages) and clicking Subscribe.
  • By checking the “SMS marketing” box at checkout.

Consent is not a condition of purchase. Opt-in data and consent will not be shared with or sold to any third parties for marketing purposes. You must be the account holder or have the account holder’s authorization. Intended for U.S. and Canadian residents, age 18+. We record your consent (phone number, timestamp, IP, source form/URL) for compliance.

Message Frequency

Message frequency varies (e.g., order lifecycle updates plus occasional marketing—typically 0–8 messages/month).

We may use cookies or similar technologies to track abandoned carts. If you’ve opted in to SMS, this may trigger cart reminder messages via text.

Costs

Message and data rates may apply from your mobile carrier.

How to Opt Out

You may opt out at any time by replying STOP to any message. A final confirmation text will be sent. You may also request removal by contacting us at support@myenergyflow.com or 1-833-365-9319. Processing may take up to 72 hours.

How to Get Help

Reply HELP to any message or contact us directly:

My Energy Flow
1931 Cordova Road, Suite 1067
Fort Lauderdale, FL 33316, USA
📞 1-833-365-9319  |  📧 support@myenergyflow.com  |  🌐 www.myenergyflow.com

Example Messages You May Receive

  • “Thanks for your order from My Energy Flow—Order #12345 received. We’ll text tracking when it ships. Reply STOP to unsubscribe.”
  • “Delivery update: your sauna is scheduled for Friday. Driver will call 30–60 min prior. Reply STOP to unsubscribe.”
  • “Welcome to My Energy Flow text updates! Expect exclusive wellness offers & early access to new products. Reply STOP to unsubscribe, HELP for help.”

Data Privacy

We use your number only to send text messages according to this program and to maintain compliance records. We do not sell your personal information.

See our full policies here:

Carrier Disclosures

Carriers are not liable for delayed or undelivered messages. Delivery may vary by carrier and location.

Changes to This Program

We may update these terms from time to time. Any changes will be posted on this page with an updated effective date.