STEPR+

Product Description

The Stepr Series transforms any space into an effective cardio and strength training zone with a compact, innovative stair-climbing workout. Designed to deliver a smooth, natural stepping motion, Stepr Classic and Stepr+ help you strengthen your legs, improve cardiovascular endurance, and burn calories efficiently—all with minimal impact on joints.

Featuring commercial-grade construction, a space-saving footprint, and user-friendly controls, Stepr makes it easy to stay consistent and motivated. Whether you prefer manual resistance or connected training programs, both models offer versatile features to match your fitness goals and experience level.

Manual

To help you get the most out of your Stepr, we’ve included downloadable user manuals covering everything from safety guidelines to assembly and maintenance. We recommend reviewing these materials before setup.

What’s Included:

• 📘 Stepr Classic Manual
  Your complete guide to assembly, operation, safety instructions, and maintenance for the Stepr Pro Classic.

• 🖥️ Stepr+ Manual
  A detailed manual covering setup, touchscreen operation, safety protocols, and care instructions for the Stepr Pro+.

Features

• Compact Footprint: Space-saving design perfect for home gyms and apartments.

• Smooth, Natural Motion: Replicates real stair climbing to engage muscles effectively and reduce joint impact.

• Commercial-Grade Build: Engineered for durability and stability during daily use.

• Adjustable Resistance: Multiple levels to customize workout intensity.

• User-Friendly Console: Simple controls with essential performance metrics and pre-set programs.

• Quiet Operation: Low-noise design so you can train anytime without disruption.

• Device Holder: Integrated shelf to hold your tablet or phone while you exercise.

Stepr+ Additional Features

• 22” HD Touchscreen Display: Stream workouts, entertainment, and real-time stats on a vibrant display.

• Auto-Adjusting Resistance: Intelligent resistance changes during guided sessions for dynamic training.

• On-Demand Content: Access a library of classes and immersive training experiences.

Specifications

• Dimensions: 61″ L × 29″ W × 72″ H

• Step Height: 5″ per step

• Weight Capacity: 350 lbs

• Resistance Levels: Multiple manual resistance levels

• Step Rate: Up to 160 steps per minute

• Included Accessories: Heart rate sensors, device holder, transport wheels

• Power Requirements: Standard 120V outlet

• Color Options: Matte Black

Stepr+ Additional Specifications

• Display: 22″ Full HD Touchscreen

• Connectivity: Wi-Fi, Bluetooth, and app integration

• Auto-Adjust Resistance Range: Dynamically adapts to on-demand programs

• On-Demand Content: Subscription access to guided classes and entertainment apps

Shipping, Refunds & Warranty

📦 Shipping Policy

·        Processing Time: Orders are typically processed within 3–5 business days after payment confirmation. Once your order is ready, we coordinate directly with Stepr's logistics team to prepare the shipment.

·        Shipping Method & Delivery Times: Due to the size and weight of the Stepr, units ship via freight delivery. Most deliveries arrive within 7–14 business days after dispatch, depending on location and carrier schedules.

·        Curbside Delivery: Your Stepr will be delivered to the curb outside your home with or without someone available to receive it. Please note that the delivery team does not assist with assembly or moving the product inside—arrange assistance if needed.

·        Tracking Details: A tracking number will be provided once your order ships. Our team will keep you updated on major delivery milestones.

🔄 Refund & Return Policy

• 30-Day Return Request Window: You may request to return your Stepr within 30 days of delivery if the unit is unused, in original packaging, and in re-sellable condition.

• Return Conditions: Return shipping costs are the customer’s responsibility. A restocking fee of 25% will apply to all approved returns. Original shipping charges are non-refundable.

• Initiating Return: To start a return, contact support@myenergyflow.com with your order number, reason for return, and any relevant photos. We will confirm next steps and coordinate your return shipment.

• Non-Returnable Items: Assembled, used, or damaged units are not eligible for return.
  

🛡️ Warranty

• Manufacturer’s Warranty: The Stepr Classic & + includes a Limited Warranty covering 10 years on the frame, 2 years on parts, and 1 years on labor. Not Valid for commercial use. 

• Exclusions: Warranty does not cover damage caused by misuse, improper installation, neglect, or commercial use beyond recommended settings.

• Support & Claims: To initiate a warranty claim, contact support@myenergyflow.com with your order number, a description of the issue, and any relevant photos or videos. Our team will assist with troubleshooting, replacement parts, or repair coordination.