VersaClimber ALX Model – Advanced Fixed-Resistance Climber

The ALX Model is our flagship VersaClimber, built for full commercial use with unmatched durability and performance. Featuring a steel frame with a 5,000-hour protective coating, it’s engineered to withstand the toughest training environments. The ALX delivers smooth, fixed-resistance climbing motion, making it ideal for gyms, studios, and serious home athletes seeking a reliable, long-lasting cardio and strength training solution.

• Full Commercial Quality: Designed to handle heavy, continuous use.

• Durable Construction: Steel frame with industry-leading 5,000-hour corrosion-resistant coating.

• Smooth Fixed Resistance: Consistent climbing feel for effective cardio and strength workouts.

• Ergonomic Design: Promotes natural body alignment and reduces strain.

• Low Maintenance: Built to perform for years with minimal upkeep.

• Type: Fixed resistance vertical climber

• Frame Material: Heavy-duty steel

• Coating: 5,000-hour corrosion protection finish

• Primary Use: Commercial gyms, studios, high-performance training facilities

• Resistance: Fixed

• Durability Rating: Suitable for the most demanding environments

At My Energy Flow, we’re committed to delivering your order with the same care and precision that goes into every product we offer. Our shipping process is designed to be seamless, reliable, and worry-free — giving you full confidence from dispatch to delivery.

📦 Shipping Policy

• Processing Time: Orders are processed within 1–3 business days.
• Shipping Method & Delivery Times: Your product will be delivered by freight (curbside delivery) within 7-14 business days. Please note that deliveries to remote or rural areas may take longer depending on carrier availability and could be subject to additional charges.
• Freight Delivery: For larger items, our carrier partners will reach out directly to schedule your delivery at a convenient time. We recommend confirming promptly to ensure a smooth experience and avoid any unnecessary storage fees.
• Crate Dimensions & Weight: Ships in wood crate: 100"L  x  12"W  x  18"T, 200 lbs.
• Tracking Details: You’ll receive an order acknowledgment by email once your order is placed, followed by shipping updates and delivery details from our team or supplier.
• Upon Delivery: We kindly ask that you inspect all items carefully. In the event you discover any damages notify us at support@myenergyflow.com immediately so we can assist promptly. 

Your peace of mind is as important as your wellness journey. That’s why every product is supported by a carefully defined return and warranty policy — giving you confidence and clarity with every purchase.

🔄 Refund & Return Policy

• Return Window: You may request a return within 15 days of delivery, provided the item is unused, un-assembled, in original packaging, and in re-sellable condition.
• Return Requirements: To help us maintain the highest level of service, all approved returns are subject to a 25% restocking fee. Return shipping costs are the responsibility of the customer, and original or expedited shipping charges are non-refundable.
  
• How to Start a Return: Email support@myenergyflow.com with your order number, reason for return, and any relevant photos. Once approved, returns must be shipped back within 7 days of authorization.
  

🛡️ Warranty

• Manufacturer's Warranty: Your purchase is backed by the manufacturer’s warranty covering defects in materials and workmanship as per the table below:

  Parts	Commercial Use	Consumer Use
  Frame, Hand Rails, Base Plate	5 Years	5 Years
  Handles	5 Years	5 Years
  Foot Pedals	5 Years	5 Years
  Rollers and Slides	5 Years	5 Years
  Hand Grips	5 Years	5 Years
  Foot Pedal Straps	5 Years	5 Years
  Magnetic Resistance System	3 Years	3 Years
  Display Electronics	1 Year	1 Year
  Electronics	1 Year	1 Year

  Consumer use is defined as a machine used by an individual or family in a home/non-commercial setting. All other use is deemed commercial.

• Exclusions: Warranty does not cover damage resulting from misuse, improper installation, accidents, or use beyond recommended specifications.
• Support & Claims: To initiate a warranty claim, please email support@myenergyflow.com with your order number, a description of the issue, and relevant photos or videos. 

Thank you for choosing My Energy Flow. Your confidence, comfort, and wellness are at the heart of everything we do — and we’re here to support you at every step of your journey. More than a purchase, your order is the beginning of a trusted relationship, and our team is always ready to provide clarity, care, and guidance whenever you need it.