Saunalife

Orders are typically processed within 1–3 business days. Once processing is complete, your order is forwarded to the manufacturer for fulfillment.

Yes, absolutely. Once your order leaves the warehouse, we’ll send you detailed tracking information directly by email. You’ll always know exactly where your order is and when to expect it.

You may request a return within 30 days of delivery on eligable products. Some items that are custom-built or made-to-order, may not be eligible for a return. We always ask that you review the specific product page before checkout.

We’re committed to offering you the best possible value. If you find the same product listed at a lower price by an authorized retailer, we’ll gladly match it. Our team will verify the listing and ensure all details align — same model, brand, and conditions — before applying the price adjustment. Simply contact us with the competitor’s link, and we’ll take care of the rest.

All products sold through My Energy Flow include the full manufacturer’s warranty and coverage. Warranty terms vary by manufacturer and we kindly ask that you review the specific product page before checkout.